FAQ

Frequently Asked Questions

About Watches

What is a Seiko Mod?

A Seiko Mod is a Seiko watch that has been modified with high-quality aftermarket parts to create a unique design while retaining its original Seiko movement and logo.

What is the purpose of Seiko Mods?

The purpose of Seiko Mods is to bring the designs and aesthetics of luxury watches to a wider audience by upgrading authentic Seiko watches with materials such as sapphire crystal or ceramic bezels without resorting to counterfeit products.

What makes a Seiko Mod different from a regular Seiko watch?

A Seiko Mod differs in its customized design and components, offering unique aesthetics while maintaining the original Seiko movement's quality and reliability.

Are the movements in your watches genuine Seiko?

Yes, all of our Seiko Mod watches use genuine Seiko movements to ensure reliability and accuracy.

Are Seiko Mod watches water-resistant?

Most of our Mod watches are water-resistant to a degree suitable for daily activities like handwashing or light rain. However, they are not recommended for swimming, diving, or high-pressure water exposure.

How can I clean and maintain my Seiko Mod watch?

Use a soft cloth to wipe the case and strap regularly. Avoid exposing the watch to extreme temperatures or chemicals. If water-resistant, ensure the crown is fully secured before exposure to water.

Do Seiko Mod watches come with boxes or documentation?

All our watches are shipped with protective packaging. Since they are modified, they do not include the original Seiko warranty or documentation.

How can I adjust the strap size?

We include a free toolkit to help you adjust the strap properly at home.

Do you offer custom Seiko Mod watches?

We specialize in pre-designed Seiko Mod watches available on our website. Custom orders may be discussed depending on availability — reach out to us!

Custom Orders

How long does it take to process my order?

Processing takes approximately 24 hours after payment verification. This can vary slightly depending on the payment method used.

What should I do if I want to cancel my order?

If unpaid, simply do not proceed. If paid, contact us immediately. Refunds can only be processed within 48 hours if the order has not yet been handed to the carrier. There is a 10% service charge if you wish to cancel the order.

What payment methods do you accept?

We accept PayPal, credit cards, and other standard methods. Please check our Payment Methods section for more information.

When will my credit card be charged?

Charges are processed after your order passes our internal verification checks, usually within 24 hours.



Shipping and Handling

How long does shipping take?

Assembly and quality control take about 3–5 days. Delivery usually takes 10–15 business days depending on your location.

Which shipping companies do you use?

We mainly use DHL, USPS, and China Post depending on the destination — all with full tracking provided.

How much is the shipping cost?

We offer free shipping on all orders worldwide!